Zappos has great customer service...

This blog post is worth a quick read. Hat tip to Gavin for finding it.

I love talking about customer service. It's one thing to call out bad customer service, but it's just as important to help bring focus to good customer service. This story certainly fits the bill.

Man, now that's personal business.

2 Comments

(Page 1)

1. I've always been a Zappos fan (it feeds my Gola addiction), but wow, that's really impressive.

2:30PM on Oct 16th 2007 by Eliot

2. That can be but not sure!

3:21AM on Oct 31st 2007 by Aissa